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Privacy Policy

Effective Date: December 10, 2024

Golden Ocala Golf and Equestrian Club ("Golden Ocala," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit www.goldenocala.com (the "Site") or use our services. By accessing the Site, you consent to the practices described in this Privacy Policy.

  1. Applicability
  2. This Privacy Policy applies to information collected:

    • Through the Site and any electronic communications with us (e.g., email, text messages).
    • From membership inquiries, event registrations, and general interactions with Golden Ocala online.

    This policy does not apply to:

    • Information collected offline or through other websites not operated by Golden Ocala.
    • Third-party websites or services linked to or from the Site.
  3. Consent
  4. By using the Site, you acknowledge and agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using the Site. Continued use of the Site following updates to this policy constitutes your acceptance of those changes.

  5. Information We Collect
    1. Information You Provide Voluntarily
      • Personal Information: Name, email address, phone number, mailing address, and payment details (for event bookings, purchases, or inquiries).
      • Membership Applications: Information related to membership eligibility and preferences.
      • Job Applications: Name, contact information, employment history, education, and other relevant data for employment consideration.
    2. Information Collected Automatically
    3. We may collect the following data automatically:

      • Device Information: IP address, browser type, operating system, and device identifiers.
      • Usage Data: Pages visited, time spent on the Site, referral sources, and clickstream data.
      • Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to enhance your browsing experience and analyze user activity.
  6. How We Use Your Information
  7. How We Use Your Information

    • Provide and manage services, including event bookings, membership management, and customer support.
    • Process transactions and respond to inquiries.
    • Process transactions and respond to inquiries.
    • Market our services and communicate relevant updates and promotions.
    • Enforce our terms of use and comply with legal obligations.
  8. Sharing Your Information
  9. We do not sell your personal information. However, we may share your information with:

    • Service Providers: Trusted third parties assisting in operations (e.g., payment processing, marketing, or analytics).
    • Affiliates: Entities within our organization or associated entities.
    • Legal and Regulatory Authorities: When required to comply with applicable laws, regulations, or legal processes.
    • Business Transactions: In the event of a merger, sale, or transfer of assets.
  10. Cookies and Tracking
  11. Golden Ocala uses cookies and similar technologies for analytics, functionality, and targeted advertising. You can adjust your browser settings to refuse cookies or alert you when cookies are in use. Please note, some features of the Site may not function properly without cookies.

    We also participate in third-party remarketing and advertising programs, such as Google Ads and Facebook Custom Audiences, to display tailored advertisements. For information on opting out, see Section 9.

  12. Data Security
  13. Golden Ocala takes reasonable measures to protect your information, including encryption, firewalls, and restricted access. However, no system i entirely secure. Use of the Site and submission of information is at your own risk.

  14. Protecting Children
  15. The Site is not intended for children under 18. We do not knowingly collect personal information from children. If we learn of any such data collection, it will be promptly deleted.

  16. Your Choices
  17. You have options regarding your information:

    • Opt-Out of Marketing Communications: Unsubscribe from promotional emails via the link provided in each email.
    • Targeted Advertising: Opt-out of third-party ad tracking via www.aboutads.info/choices.
    • Google Analytics: Disable tracking with the Google Analytics Opt-Out Add-on.
    • Cookies: Adjust browser settings to block cookies or clear cookie history.
  18. Accessing and Updating Your Information
  19. To access or update personal information held by Golden Ocala, contact us at [email protected]. We will provide access to or update your information as required by law and within reasonable limits.

  20. California Privacy Rights
  21. California residents have the right to:

    • Request access to the personal information we have collected about them.
    • Request deletion of their personal information, subject to applicable legal exceptions.

    To make a request, please email [email protected] or call 352-629-6229. California residents may designate an authorized agent to make requests on their behalf.

  22. Do Not Track
  23. Golden Ocala honors "Do Not Track" signals where supported by your browser settings.

  24. Changes to This Privacy Policy
  25. We reserve the right to update this Privacy Policy at any time. Changes will be reflected in the "Effective Date" at the top of the policy. Material changes will be communicated via a prominent notice on the Site or by email. Continued use of the Site after updates constitutes acceptance of the revised policy.

  26. Data Retention Policy
  27. Golden Ocala retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

    • Membership Data: Retained for the duration of your membership and for a reasonable period thereafter in accordance with legal obligations.
    • Transactional Data: Retained as required to comply with tax, legal, or accounting obligations.
    • Marketing Data: Retained until you opt out or withdraw your consent.

    We regularly review our retention periods to ensure that we are not keeping your information longer than necessary.

  28. Accessibility Statement
  29. Golden Ocala is committed to ensuring that our Site is accessible to individuals with disabilities. We strive to comply with all applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing any part of our Site, please contact us at [email protected] or 352-629-6229, and we will work with you to provide the information or service you need.

  30. Mobile App-Specific Policies
  31. If you use our mobile application (the "App"), this section applies:

    • Location Data: The App may request access to your device's location services to provide location-based services, such as nearby event notifications or directions within our facilities. You can enable or disable location services at any time through your device settings.
    • Push Notifications: With your consent, the App may send push notifications to your device to inform you about club updates, events, or promotions. You can manage these notifications in your device settings.
    • App Analytics: We may collect usage data from the App to improve functionality and user experience.

    All data collected through the App is handled in accordance with this Privacy Policy.

  32. Breach Notification Policy
  33. Golden Ocala is committed to protecting your personal information. In the unlikely event of a data breach that compromises your personal information, we will promptly notify you as required by applicable laws and regulations. Notification will include:

    • The nature of the breach and the data affected.
    • The steps we have taken or plan to take to address the breach.
    • Recommendations on actions you can take to protect yourself.

    We will communicate with you using the contact information you provided us.

  34. Contact Us
  35. For questions or concerns regarding this Privacy Policy, please contact us:

    Email: [email protected]
    Phone: 352-629-6229
    Mail: Golden Ocala Golf and Equestrian Club
    8300 NW 31st Lane Road, Ocala, FL 34482